Editorial policy

Independence

We do not publish sponsored content or vendor case studies. Coverage decisions are made solely by the editorial team. No company can buy a story, a mention, a placement in a roundup, or a look at a draft before publication. We accept no payment, equity, travel, or gifts from the companies we write about.

This matters more than it sounds. The enterprise sales-AI category is crowded with content that is really marketing: the customer story with the flattering number, the research report written to produce one quotable statistic. Our value to a sales leader is entirely a function of being independent of that. If we ever run commercial content of any kind, it will be labeled unmistakably and it won't look like reporting.

How stories are chosen

We publish a story when it clears three tests:

• It changes a decision. A sales leader could plausibly act differently this quarter because of it.
• It is verifiable. The claim can be traced to documentation, filings, disclosed pricing, published research, or named operators.
• It adds something. If our piece would only restate a press release or another outlet's reporting, we do not run it.

Product launches and funding rounds are covered as market signal, not as endorsements. Appearing in our coverage — including in a monthly roundup — is not a recommendation, and we say so on the page.

Sourcing

Every article lists its sources, visibly, at the end. We link out generously, including to competitors and to vendors we are writing critically about, because a reader who can check us is a reader who can trust us. Minimum one source on a news short; three or more on a deep-dive.

We prefer primary material: official documentation, pricing pages, regulatory filings, and first-hand accounts from named operators. Statistics carry their origin — we do not print an unattributed number, and we do not launder a vendor survey into a fact. Where a figure is a widely cited estimate rather than a measurement, we say so in the sentence.

Corrections

We correct errors quickly and in the open. If you find one, write to hello@aicxonews.com with the article and the specific claim. We aim to respond within two business days.

• Factual errors are fixed in the text, and a dated correction note is added at the foot of the article describing what was wrong.
• Material changes — where a correction alters the conclusion — are noted at the top of the article as well, and the updated date is changed.
• Small fixes such as typography or a broken link are made silently.
• We do not quietly delete published articles. If a piece is withdrawn, the page explains why.

AI assistance

Drafting tools may assist research; every piece is reported, written, and fact-checked by a named human editor. In practice that means AI tools are used the way a search engine or a transcription service is used — to gather material, to summarize documents we have read, and to check our own copy. No article is published as model output. Every claim is verified against a source by a person, and every byline on this site belongs to a human being who is accountable for the piece.

Bylines and expertise

Every article carries a named author with a biography and a contact route. Our writers come from inside enterprise CRM and ERP programs and from covering enterprise software procurement — background we state plainly on the about page and on each author profile page, so you can weigh it.

Conflicts of interest

Where a writer or the publication has any relationship with an organization mentioned in a story, that relationship is disclosed inside the article itself, not in a policy-page footnote. Staff do not trade in the securities of companies they cover.

Reader privacy

We keep the site light and the tracking minimal — see the privacy page for what is collected. Fonts are self-hosted rather than loaded from a third party, which is both a performance decision and a privacy one.